PR
Procore
Procore connects owners, general contractors, and trade partners around drawings, RFIs, submittals, quality and safety, cost management, and project communications.
At a glance
What ServiceTitan does
ServiceTitan began with residential service operations, but its current platform also addresses commercial service and specialty construction. The core remains strong around the customer call, dispatch, technician, pricebook, invoice, and performance data.
Commercial contractors should separate the service and construction use cases during evaluation. RFIs, change orders, daily logs, project financials, and pipeline management now appear in the commercial offering, but the fit will depend on how much general-contractor-style project control the business expects.
Pricing visibilityContact sales
ServiceTitan provides a tailored quote based on the business, product package, users, and implementation requirements.
Best fit
Who should take a closer look
01
Established residential and commercial service contractors
02
Multi-location specialty businesses
03
Commercial trades combining service and construction
Construction types
- HVAC
- Plumbing
- Electrical
- Commercial service and construction
- Residential service and replacement
Company sizes
- Mid-market
- Enterprise
Documented features
What the vendor says is included
These capabilities appear in the cited vendor material. Availability can still vary by plan, module, region, configuration, or integration.
Call booking and customer records
Scheduling and dispatch
Technician mobile workflows
Pricebook, proposals, and estimates
Service agreements
Inventory and purchasing
Payments and financing connections
Commercial project financials and field records
Before the demo
What stands out, and what to pin down
What stands out on paper
- Deep end-to-end workflows for service contractors
- Commercial and residential operating paths within one vendor ecosystem
- Large marketplace of field-service, accounting, and customer-experience connections
Questions for the vendor
- Implementation is an operating-model change, not a lightweight app rollout
- Construction capabilities should be mapped carefully against dedicated project-management requirements
- Pricing is not published for direct comparison
Integrations
Named connections
ServiceChannelXOiViewpoint SpectrumSageFerguson
An integration name alone does not tell you which records move, in which direction, or how often. Ask to see the exact workflow you need using representative data.
Support
Help documented by the vendor
Implementation and onboardingCustomer successHelp center and training
Availability and response commitments can vary by plan, region, and contract. Put required onboarding, training, support hours, and escalation times in the proposal.
Sources
Where this information came from
We use first-party product pages, documentation, pricing pages, and release notes where available. They document vendor claims; they do not substitute for an independent test.
- ServiceTitan platform overviewAccessed Jul 14, 2026
- ServiceTitan for commercial contractorsAccessed Jul 14, 2026
Something changed? Submit a documented correction.